This is a short list of our most frequently asked questions. For more information about Shenzhen Yetronic Co., Ltd，or if you need support, please visit our support center. We’re looking forward to get an interesting business dialogue with you.
Are your transceiver modules compatible?
Yes, Our OEM compatible optical module all test for compatibility on a variety of different brands of network equipment such as Cisco, Juniper, Brocade, Alcatel and more.
What are solutions of YLINK’s ONUs?
We provide popular solutions such as TK, Broadcom, Cortina, Realtek and ZTE.
What are the trade terms?
Lead Time: Some most popular items in stock , some of higher-value and specialize items have a 1~2weeks lead time; Payment term: Western union, T/T, LC etc; Warranty: 1 or 3 years.
How does your company do regarding quality control and what will you do if I found it has any quality problem?
We have professional testing equipments and a strong QC team to monitor the all production process and inspects all products before shipment, control the quality from the source.
A professional customer service team is always stand by to consult you a heart to heart service on the after-sale issues related to our products, because we are always looking forward to the continuing long –term services for you, not just one or two times co-operation.
Compared with other competitors, what is the advantage of YLINK?
- Full series of CATV and Optic Fiber Communication FTTH products with very good interoperability by Resource integration.
- New products are available continuously, with a strong R&D team .
- Mature experience & Strong ODM& OEM service.
- Good technical support, online & onsite technical support in time.